• Membership Research Analyst

    Job ID
    # of Openings
    Posted Date
    1 month ago(12/12/2018 12:17 PM)
  • Overview

    Produces in-depth market research and reports, often by designing and running complex member surveys.  Combines survey data with membership data to deliver recommendations for member engagement, projected trends and quantitative and qualitative reporting.

    Analyzes, interprets and translates business data and organizational needs to execute key business decisions and support strategic initiatives for enhanced member value.


    • Assists in the design and development of surveys, data gathering and databases to access and preserve business intelligence.
    • Analyzes data, quantifies and summarizes findings in formal reports for internal stakeholders and tracks stakeholders’ action plans to address findings.
    • Organizes collected data, understands it, identifies additional data needs and prepares reports highlighting member trends and statistics.
    • Analyzes data to help determine whether operations, processes and offerings meet the members’ needs and membership expectations.
    • Participates in recommendations for system improvement to enhance the capabilities of the Membership Development Department and its market research responsibilities.
    • Performs gap analyses to measure the relevance and value of offerings for members globally and reports on the findings.
    • Ensures that findings are presented to internal clients and other stakeholders in a manner that maximizes understanding, credibility and use.
    • Participates in meetings with a wide variety of internal and external stakeholders to identify needs, share capabilities, best practices, and data findings based on results of analyses.
    • Coordinates the delivery of research communications between various departments to ensure member comments, suggestions and feedback is incorporated into strategic planning.
    • Work with departments to identify and standardize critical data elements that need to be captured



    • Critical evaluation of data/information gathered from multiple sources and reconcile survey data.
    • Strategic and critical thinker with a strong foundation in data analysis and market intelligence; ability to convert data into insights.
    • Strong analytical thinking, deduction capability and ability to interpret member needs.
    • Solid command of complex data and use of various methods of analysis.
    • Solid command of advanced computer software such as spreadsheets and database programs and relevant computer operations.
    • Ability to present written and oral findings in an eloquent and concise manner.
    • Ability to meet critical deadlines and set priorities in a timely fashion.
    • Ability to successfully navigate in a high-paced, ambiguous and fluid environment while managing multiple initiatives simultaneously and maintaining an exemplary degree of professionalism.



    • Must possess analytical skills and experience in creatively solving complicated problems in a corporate environment.
    • Familiarity with survey tools, ideally Qualtrics.
    • Ability to produce advanced reports and analysis.
    • 3-5 years data analyst experience preferred.
    • Proficiency in Microsoft Office Skills and database management and mining.
    • Experience with analytical/statistical (SPSS/ others) software.




    Bachelors or advanced degree in business, mathematics, economics, sciences or related field.


    Additional Information

    • Ability to be available for work outside traditional 8am-5pm workday.
    • Self –starter willing to take ownership of projects and follow through from briefing, planning, production, management, reporting and results.
    • Ability to work in a multi-culture environment and as part of a virtual team.


    YPO is an Equal Opportunity Employer. YPO takes pride in supporting a diverse workforce and demonstrates this through its policies and practices. YPO does not discriminate in recruiting, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability or any other legally protected status.


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