• Contract Officer Education Manager

    Job Locations US
    Posted Date 1 month ago(1 month ago)
    Job ID
    # of Openings
  • Overview

    Position Title: Contract Officer Education Manager


    Department: Learning & Insights


    Reports to (Title): Senior Manager, Officer Education


    Type: Non-Exempt – US remote work (contract terminates June 2019) 


    Maximize member value by delivering relevant learning opportunities via multiple delivery channels, including in-person programs and virtual platforms. Provide thought-provoking opportunities and content enabling each member to pursue their unique personal leadership journey, with a focus on the strategic development of fresh learning opportunities and deriving unique value from existing programs.



    • Leads the curation and content renewal of digital learning products offered to members in an ongoing effort to present YPO Learning Products & Services as the prime resource for all education programs.
    • Strategically develops new digital learning content in response to the wider YPO goals, initiatives and insights.
    • Designs a research-based improvement model for delivering digital officer education content for YPO diverse membership, implementing best practices for content creation through understanding the needs of YPO members.
    • Assists the Marketing and Communications Department with delivering officer education information through various social media channels.
    • Fosters leadership development of Officer Education Chairs and related program champions for maximum impact of chapter, region and network officers.
    • Support the onboarding and preparation of Workshop Delivery Team members including travel and logistical support
    • Prepare and support communication plan for Workshop Delivery Team Members
    • Prepare and support the logistics of the Workshop Delivery Team Meeting
    • Attend the GLC and CLW’s as needed and support the Workshop Delivery Team
    • Cultivates effective relationships with culturally diverse YPO members, vendors, external resources and cross functionally across all functions of the management team
    • Collaborate with cross functional stakeholders to accomplish shared design/development projects
    • Experience managing content on an LMS
    • Understand content types, content hierarchies, content tagging, course design and data/analytics
    • Ability to define and leverage user groups, user roles and user data to assign content to the appropriate audience
    • Ability to troubleshoot and resolve LMS/digital content related issues for admin and end users
    • Sufficient technical expertise to collaborate with the IT/Product Management group
    • Manage the design/development process for digital content including:
    • Defining the project scope and managing the project lifecycle
    • Relationship management with contractors, vendors and internal/external stakeholders
    • Additional ad hoc projects as assigned related to the support of learning content, design and delivery channels.




    • Experience in program design for adult audience, demonstrating ability to deliver creative learning solutions to a demanding audience.
    • Experience leveraging the ADDIE design model for content development and evaluation
    • Experience in social media.
    • Proven organizational, planning and prioritization skills.
    • Resourceful and able to work independently with good judgement, initiative and common sense.
    • Ability to be proactive in achieving desired outcomes and surfacing issues in a timely and appropriate way.
    • Ability to work within an environment of frequently changing priorities and as an integral part of a team.
    • Excellent operational and project management skills, with experience in the development and implementation of learning solutions.
    • Outstanding oral and written communication skills with the ability to build relationships with all levels of team members and high-profile executives.
    • Ability to be proactive in achieving desired outcomes, being comfortable with creating processes and structures.
    • Comfortable working collaboratively in a multi-cultural organization with International members; sensitivity and awareness of cultural differences.


    • 10 plus years of related program development and execution.
    • Experience in the executive and corporate learning arena.
    • Membership or association experience helpful.
    • Proven business professional with experience working with chief executives.
    • Experience with global program delivery through traditional and emerging mediums.


    • LMS experience required.
    • Bachelor’s degree in Business, Education, or related degree preferred.
    • Excellent knowledge and understanding of adult learning theory and strong grasp of instructional design techniques.
    • Experience of the executive and corporate learning arena.
    • Background in global education design and delivery, focusing on adult learning and content; instructional design; and quality take home value for C-level audience.
    • Understanding of Learning Technologies and e-learning development.


    • Domestic and International travel required.
    • Up to 25%



    YPO is an Equal Opportunity Employer. YPO takes pride in supporting a diverse workforce and demonstrates this through its policies and practices. YPO does not discriminate in recruiting, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability or any other legally protected status.


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