YPO

Regional Specialist - SEC

US
3 weeks ago
Job ID
2017-1366
# of Openings
1

Overview

Position Title:              Regional Specialist

Department:                Chapters and Regions

Reports to (Title):        Regional Director (region-specific)

Location:                       Florida, Georgia, North Carolina or South Carolina - remote work

Regional Specialists assist the Regional Directors in supporting chapters to provide their members with a vibrant and valuable YPO experience through oversight of key areas: managing membership processes, driving inter-regional communications, regional data and meetings

Regional Specialists are the primary point of contact for YPO and YPO Gold chapter administrators/managers in the region.

Responsibilities

  • Work with chapter administrators on quality assurance of new member applications
  • Manage the renewal, dues payment and resignation processes in collaboration with chapter administrators and member services
  • Maintain regional team sites on the corporate network as well as region sites on the YPO Exchange.
  • Train and develop new and existing chapter administrators on YPO processes and systems*
  • Manage communications with the regional Chapter Administrators regarding YPO processes.
  • Organize, communicate and manage regional board meetings and coordinate all meeting materials in collaboration with other functional team members
  • Facilitate sharing of best practices among YPO chapter administrators in the region as well as inter-regional sharing.

 

  • In conjunction with Regional Director, oversee Regional and Development Funds, including reimbursements for member champions and vendors and assist with management of regional budget.
  • Manage and respond to day-to-day requests from chapters, chapter administrators, regional officers and management team
  • Support the development and execution of chapter administrator workshops as assigned, including the development and periodic review of associated materials.
  • Collaborate with the Regional Director to develop and implement plans for successful systems and processes to achieve organizational goals.
  • Key processes and policies for CAs: data entry of officer identification and chapter health metrics.
  • Manages effective and efficient communication (regional conference calls, in-person meetings, board meeting and strategic planning sessions) with regional executive committee, regional board, chapter officers and functional team members.
  • Provide and update regional and chapter statistical information on a regular basis for the regional executive committee, chapter officers and chapter administrators.
  • Visits all chapters in the region once per year, in conjunction with the Regional Director, including chapter board meetings and chapter strategic planning sessions.
  • Maintain data in CRM (where applicable) and Salesforce.
  • Special projects like newspapers, e-newsletters, branding, strategic alliances, regional CA meetings and any other region-specific initiatives.
  • Special projects on an assignment basis in conjunction with the Senior Manager, CA Relations.
  • Produce regional executive committee meetings and regional board meetings including logistics, communications, contract negotiations, onsite management and pre/post meeting communications.

Qualifications

SKILLS

  • Ability to manage multiple tasks and projects simultaneously in an environment of changing priorities
  • Meet critical deadlines and set priorities in a timely fashion
  • Excellent written communication skills
  • Excellent organizational skills and commitment to detail
  • Proficient in Microsoft Office (Word, Excel, Power Point, Outlook)
  • Ability to work independently and be self-motivated.
  • Ability to work flexible and/or extended hours as needed
  • Works collaboratively in a multi-cultural organization with international members

 

 

 

EXPERIENCE/BACKGROUND

  • Professional business experience working with chief executives (3 - 5 years)
  • Work in a remote office environment, supporting high-level customers (3 - 5 years)
  • Membership, association, or non-profit organization experience helpful (2 - 4 years)

 

 

EDUCATION/TRAINING/CERTIFICATION

    • Foundation or associate's degree in non-profit organization management, business, or related field required.
    • Professional certificate in meeting management a plus
    • Certified associate in project management a plus

 

 

PHYSICAL REQUIREMENTS

  • Ability to travel occassionally (domestically and internationally).

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